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FAQ

  • Q Are you a factory or a trading company?

    A We are a seasoned factory with our own dedicated team. We handle production directly and are fully capable of managing OEM and ODM orders throughout the entire process.
  • Q Do you support OEM and ODM orders?

    A Yes. We are fully capable of handling both OEM and ODM orders and are very well versed in the entire process.
  • Q Do you have your own brand?

    A Yes. In addition to our manufacturing capabilities, we have our own independent brand - ASPOR. We have been operating this brand for over 10 years.
  • Q Can you meet short-term shipping demands?

    A Yes. We maintain a brand inventory for ASPOR, which enables us to meet short-term shipping demands within 1-3 days.
  • Q What makes you different from other suppliers?

    A We not only have the ability to produce products, but also possess a strong brand service mindset. With our own factory, dedicated team, OEM/ODM expertise, and a 10+ year brand, we are looking forward to your cooperation.
  • Q What are the energy consumption standards for digital mobile phone accessories?

    A The energy consumption standards for digital mobile phone accessories are formulated by relevant national authorities. Chargers, power banks and other products have dedicated energy efficiency and safety standards, which vary by product category. Consumers can check product certification marks and select low-power, compliant products.
  • Q What precautions should be taken for the repair and maintenance of digital mobile phone accessories?

    A
    1. For repairs, prefer official brand service centers or regular repair shops. Do not disassemble products by yourself to avoid damaging internal circuits.
    2. Keep accessories away from water, direct sunlight and high-temperature environments.
    3. Do not repeatedly bend or pull cables. Keep ports clean to prevent short circuits caused by dust or metal debris.
    4. For long-term storage of power banks, maintain about half of the battery charge.
  • Q What is the service life of digital mobile phone accessories?

    A The service life varies for different accessories: data cables usually last 0.5 to 2 years; power banks can work normally for 3 to 5 years; chargers have a lifespan of 2 to 4 years. The service life of earphones, phone cases and other accessories ranges from several months to several years, depending on materials and usage habits. Replace them promptly once they age.
  • Q What issues should be noted when purchasing digital mobile phone accessories?

    A
    1. Prioritize genuine products with 3C certification and avoid unbranded, low-quality products.
    2. Match specifications according to your phone's interface and power requirements, such as fast charging protocols and rated power.
    3. Check product materials and safety parameters, and refer to user reviews.
    4. Keep purchase receipts and confirm the warranty policy.
  • Q What safety precautions should be taken when using digital mobile phone accessories?

    A
    1. Do not use charging cables with cracked or damaged outer sheaths.
    2. Do not cover chargers with bedding during charging, and avoid placing them beside pillows to prevent overheating.
    3. Do not use mismatched fast charging adapters to avoid overload.
    4. Do not squeeze or puncture power banks, and never expose them to high-temperature environments.
    5. Stop using the product immediately if it overheats, emits strange smells or bulges.
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